WhatsApp Business, no shortcuts
Prepared for the official Cloud API and official onboarding. No fragile WhatsApp Web sessions.
WasabiFlow · private beta
The table orders.Your team stays in control.
Guests scan the QR and order through WhatsApp.They confirm and pay in seconds.Your kitchen gets one clean ticket.When something needs a human, your team steps in.
No credit card. No lock-in. Assisted onboarding in one hour. Works wherever WhatsApp does — strongest in LATAM, Europe, and US Hispanic and tourism markets.
Table QRWhatsApp BusinessHosted checkoutElectronic invoice
Right now
live
Table 7 → kitchen
02:14 since the QR
Trusted by design
Built on the stack your guests, your payment provider, and your tax system already use.
- Table QR
- WhatsApp Business · Cloud API
- Hosted checkout (Stripe · MP · Adyen)
- Electronic invoicing
- Human handoff
- Table QR
- WhatsApp Business · Cloud API
- Hosted checkout (Stripe · MP · Adyen)
- Electronic invoicing
- Human handoff
What the guest sees. What your team controls.
On the left, a simple WhatsApp conversation. On the right, the service states that matter: payment, kitchen, invoice, and human handoff.
Don Marcelo
table 7 · restaurant assistant
Type a message...
live
Behind the scenes
Your team sees the controls, not a black box.
Every state is tracked. Allergies, low confidence, ambiguous payments, or unusual changes are handed to a person with a clear summary.
Now: QR scanned
- 1QR scannedTable and restaurant identified
- 2Order reviewedGuest sees total and notes
- 3Hosted paymentRedirect to your payment provider
- 4Payment confirmedWebhook, not browser redirect, is the source of truth
- 5Kitchen orderOne order, with dedupe
- 6Invoice issuedElectronic receipt kept separate
Demo uses fictional data. In your restaurant, it runs with your menu, your tables, and your rules.
Three steps. One busy Saturday night.
No app to download, no staff retraining, no POS replacement required.
- 1Paso 1
Put a QR on each table
We generate table-specific QRs with your brand. You print them, place them, and keep table context from the first scan.
- 2Paso 2
The guest reviews and confirms
Guests order in WhatsApp, see the total, correct notes, and confirm before payment or kitchen routing.
- 3Paso 3
Payment, kitchen, invoice
Hosted checkout confirms the payment, one kitchen order is created, and the electronic invoice stays separate.
Easier than a form
The guest feels served. The kitchen gets clarity.
The experience feels conversational, not bureaucratic. Behind it, pricing, payment, allergies, kitchen notes, and invoices stay organized so the team can decide fast.
One kitchen order. Zero card data. Less waiting.
Final pilot numbers will be published once the first 10 restaurants in the cohort are measured. Until then, this is what the architecture guarantees by design.
1
order per table
One kitchen order, deduped by table and trace ID. If the guest confirms twice, nothing duplicates.
0
card data points
The restaurant never touches sensitive payment data. Checkout lives hosted at your payment provider.
<60s
from QR to confirm
If the guest knows what they want, the order lands in under a minute. If they hesitate, a person takes over.
Built for 9:30 p.m. on a full Saturday.
Every piece reduces waiting without hiding control from your team.
Hosted checkout
Stripe, Mercado Pago, Adyen, or another provider: guests pay on a trusted hosted surface and card data never passes through the restaurant.
Electronic invoicing
Issuance integrated with your country's tax system, kept as a separate layer from payment. Less repetitive work, more order.
Kitchen order routing
POS-agnostic by design: staff panel, kitchen printer, or integration when the restaurant truly needs it.
Human handoff when needed
Allergies, low confidence, unclear payments, or unusual changes are routed to staff with a summary.
Shift-ready metrics
Time to kitchen, handoff rate, avoided errors, blocked duplicates, and cost per order.
For whomFine service deserves fine operations.
Fine service deserves fine operations.
This is for you.
Service-driven restaurants: 30 to 200 covers, a team comfortable with WhatsApp, and full Saturdays where waiting and confusion cost reviews and tips. Strongest fit: independent restaurants in LATAM and Europe, Hispanic-owned and tourist-destination restaurants in the US, and fine-dining venues that already use WhatsApp for VIP comms.
If your restaurant wants to cut time-to-kitchen without losing the human touch, let's talk. We are currently opening the private pilot program to a closed cohort.
Try it free- First kitchen-order test in under one hour
- No lock-in, no setup fee
- Human support for the operator
- Menu imported from CSV or link
- Printable QR for each table
- Staff handoff when the order needs it
- Built on open standards: WhatsApp Business Cloud API, hosted checkout (Stripe · Mercado Pago · Adyen), and electronic invoicing that integrates with your country's tax system.
What a serious floor team actually wants to know.
01Do I have to replace my POS?
No. wasabiflow is POS-agnostic: we start with an operator panel or a kitchen printer and integrate with the restaurant's system only when it actually pays off.
02What if the guest wants to talk to a person?
Human handoff is built in. Allergies, low model confidence, ambiguous payments, or unusual changes are routed to staff with a clear summary, not a glued-on chat.
03How does invoicing work?
Electronic invoicing integrated with your country's tax system, kept as a separate layer from payment. You decide when invoicing fires by rule. No retries glued to checkout.
04What about US guests who prefer SMS?
WhatsApp has 100M+ users in the US — strongest among Hispanic households, international travelers, and frequent VIPs. For US restaurants whose guests are predominantly SMS-only, native SMS support (Twilio) is on the roadmap. Today we focus on restaurants where WhatsApp is already the natural fit; if that's not your guest base, let us know and we'll keep you posted on the SMS launch.
05What happens if the payment provider goes down?
The guest sees a clear status and the team receives an alert. The signed webhook is the source of truth, not the browser redirect. Idempotency blocks duplicate charges.
06Does the guest have to download an app?
No. They scan the table QR, open WhatsApp, and order. No install, no new account, no password. It is the app they already have.
07How long does setup take?
One hour with the menu imported from CSV or a link, table QRs generated, and a kitchen-order test with your team in the real kitchen.
Live in under one hour.
The restaurant gets itself online. Scan a QR to connect your restaurant's WhatsApp, import the menu, and print table QRs.
< 60 minutes
- 1
Connect your WhatsApp
Scan a QR from your restaurant's phone and we connect the number in seconds. No Meta queue.
- 2
Import the menu
Upload a CSV or paste a Google Sheet or Instagram catalogue link. We parse and normalize on the spot.
- 3
Print the QRs
We generate a PDF of your branded table QRs. Print, place, and run the first real shift.
Importante. The connected number must be a dedicated one for the restaurant, not your personal WhatsApp. When volume justifies it, we migrate you to Meta's official channel without changing your day-to-day.
Cheaper than delivery. No lock-in.
Flat monthly subscription plus a low cost per processed order. We never take a percentage of your sale. Try 7 days before paying anything.
7-day free trial · no card
Small restaurants · up to 300 orders / month
Starter
USD 29/ month
Extra orders: USD 0.10 each. Start with a 7-day free trial, no card required.
- 300 orders / month included
- Self-serve WhatsApp (scan a QR and connect)
- Hosted checkout, no markup (Stripe / MP / Adyen)
- Electronic invoicing, kept separate from payment
- Basic operator panel
Recommended
Default · covers 80% of restaurants
Pro
USD 59/ month
Extra orders: USD 0.07 each. 7-day free trial. No setup fee. No lock-in.
- 800 orders / month included
- Self-serve WhatsApp (managed provider)
- Hosted checkout (Stripe / MP / Adyen)
- Electronic invoicing
- Operator panel + shift metrics + human handoff
- WhatsApp support in business hours
Large restaurants · multi-location
Scale
USD 129/ month
Extra orders: USD 0.04 each. Migration to official WhatsApp Cloud API included when volume justifies it.
- 2,500 orders / month included
- Official WhatsApp Business Cloud API when needed
- Multi-location and advanced metrics
- Priority support with SLA
- Dedicated POS adapter
- Guided remote onboarding
Prices in USD, taxes excluded. You pass through external costs from your payment provider (percentage published by Stripe / Mercado Pago / Adyen) and from electronic invoicing if you delegate it.
Let's talk
Try it with your menu, not someone else's demo.
We will show you the flow with a realistic table: QR, WhatsApp, total, payment, kitchen order, invoice, and human handoff. No endless deck.
Until direct WhatsApp is active, we coordinate the pilot by email. The restaurant experience is still shown in the demo.
We reply in English or Spanish. Minimum details: restaurant, city, and contact channel to coordinate the pilot.